ICT STUDY PORTAL

Privacy Policy.

Your privacy matters to us. This policy explains how the ICT Study Portal collects, uses and protects your information when you use our website and learning services.

Effective Date: 07 October 2026
01

About This Privacy Policy

ICT Study Portal is an online learning platform designed to provide students with access to ICT courses, lessons, learning materials and related educational services.

We respect the privacy of our students and website visitors. This Privacy Policy explains what information may be collected, why it is used, how it is protected and how you can contact us regarding your personal information.

02

Information We May Collect

Depending on how you use the ICT Study Portal, we may collect information that is reasonably necessary to provide our educational services.

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Account Information

Name, email address, login details and other information provided when creating or maintaining your student account.

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Contact Information

Telephone or WhatsApp number and other contact details provided for registration, support or communication.

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Learning Information

Course enrolments, lesson progress, completed lessons and other information related to your learning activity.

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Address Information

Address and billing details that you provide when needed for student services or delivery of physical study materials.

03

How We Use Your Information

Information collected through the platform may be used for legitimate educational and operational purposes, including:

  • Creating and managing your student account.
  • Providing access to purchased courses and learning materials.
  • Recording course progress and lesson completion.
  • Communicating important class and account information.
  • Responding to questions and providing student support.
  • Processing registrations, purchases and related records.
  • Maintaining the security and reliability of the website.
  • Improving the learning experience and website functionality.
04

Student Accounts & Learning Data

Your student account may contain information such as your name, contact details, enrolled courses and learning progress.

This information is used to provide you with the appropriate learning experience and to manage your access to courses and educational content.

Student privacy is important to us. We aim to collect only information that is reasonably necessary for operating the learning platform and providing student services.

05

Payments & Transactions

If you purchase a course, study pack or other service, transaction-related information may be recorded for the purpose of confirming the purchase, maintaining account records, providing access and handling customer support.

Where a third-party payment service is used, payment processing may be handled by that provider under its own terms and privacy policy.

We do not intend to use your payment information for unrelated purposes.

06

Cookies & Technical Information

Our website and the technologies used to operate it may automatically process certain technical information.

  • IP address and basic connection information.
  • Browser and device information.
  • Login and session information.
  • Website usage and security-related information.
  • Cookies required for website functionality and authentication.

These technologies may help us keep student accounts secure, maintain sessions and improve the performance of the website.

07

Third-Party Services

Some features of the ICT Study Portal may depend on third-party technologies or service providers, such as website hosting, learning management systems, video services, analytics, communication services or payment providers.

These providers may process limited information where necessary to provide their respective services. Their own privacy policies and terms may also apply.

08

How We Protect Your Information

We take reasonable steps to protect information associated with student accounts from unauthorized access, misuse, alteration or disclosure.

  • Student accounts are protected through authentication.
  • Access to learning content is limited according to account permissions.
  • Website security measures are used to reduce unauthorized access.
  • Personal information is handled only for relevant educational or operational purposes.

No website or internet transmission can be guaranteed to be completely secure. We therefore encourage students to keep their passwords confidential and avoid sharing account access.

09

Students Under 18

Our services may be used by school-age students. Where a student is a minor, parents or legal guardians should be involved in the student's registration and use of the service where appropriate.

We encourage students and parents to provide only information that is necessary for registration, education, communication and student support.

10

Your Information & Your Requests

If you believe that information associated with your account is incorrect, outdated or requires attention, you can contact us.

  • Request correction of inaccurate account information.
  • Ask questions about how your information is used.
  • Request assistance with your student account.
  • Raise concerns regarding privacy or data handling.

Some information may need to be retained where it is necessary for legitimate educational, security, accounting or legal purposes.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, learning services, technology or applicable requirements.

When changes are made, the updated version will be published on this page together with the relevant effective or update date.

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Have a Privacy Question?

If you have any questions or concerns about this Privacy Policy or your student account, we're happy to help.

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